Northern Reflections
www.northernreflections.com

Northern Reflections is Canada’s first national women’s wear chain to go online. Since 1985, Northern has successfully offered outstanding products and services at over 210 prime brick & mortar locations under the Northern Reflections and Northern Getaway banners.

FTD Marketplace
www.ftdimarketplace.com | Case study

FTD Marketplace provides floral and giftware products, supplies and services to approximately 20,000 member florists in the U.S. and Canada. It also connects approximately 30,000 additional florists in 150 countries outside of North America.

Factory Card and Party Outlet
www.factorycard.com

Factory Card and Party Outlet (FCPO) approached Novator to bring their static, information-only Web site out of the box. The new factorycard.com is a robust e-commerce sales channel backed by the company’s brick & mortar brand, buying power and merchandising status as the second largest party supply retailer in the U.S.

Baskits
www.baskits.com

Toronto's busiest online gift basket company offers quality gift baskets for every occasion to customers across North America. Since 1995, Novator has helped Baskits increase sales significantly with a site that’s easy to use and easy to administer. Customers like the simple navigation and clean design, which contributes to excellent conversion rates and low cart abandonment.

Chocolate Planet
www.chocolateplanet.com

ChocolatePlanet.com is an exclusive service that delivers premium boxed chocolates across Canada. With same-day service in Metro Toronto, Chocolate Planet delivers Belgian chocolates flown in weekly by internationally renowned chocolatier, Leonidas.

Shoppers Drug Mart
www.shoppersdrugmart.com

Canada’s largest pharmacy chain, Shoppers Drug Mart/Pharmaprix has been keeping Canadians healthy for over 40 years. Shoppers Drug Mart relies on Novator Answer, an integrated and automated web-based CSR support program which has dramatically reduced the number of calls received at their call centre.