Qualifications

Education
Bachelor's degree in business or computer science or equivalent experience.

Experience
	Minimum 5 years experience managing Web site development projects
	Working knowledge of the retail industry
	Previous exposure to both internal and external clients
	Previous exposure to e-commerce technology and online marketing
	Previous online site creation experience with e-commerce or dynamic content, high traffic sites
	Previous experience managing multiple projects within a small cross-functional team
	Proficient in software tools including MS Project, Visio, and MS Office Suite
	Excellent problem-solving, team-building, leadership and communications skills

Key Responsibilities
	Oversee Web site creation, coordinating the work of technical development, design, content, and continued operations/hosting to ensure flawless, continuous improvement of our client sites
	Provide direction, advice, guidance, and support to cross-functional team members to minimize risk and manage work quality, project schedule, budget and resources
	Champion efforts to drive exemplary customer satisfaction, creative ideation, site revenue
	Interpret client business objectives and define measurable results
	Translate client needs into project requirements for design and technical teams
	Analyze and design solutions to meet the business needs and create a positive user experience for the client
	Anticipate problems and develop contingency plans throughout the project lifecycle
	Participate in business development activities, facilitate proposal creation, project planning, and estimation
	Identify, manage, and resolve client issues, limiting risk and communicating status
	Analyze site performance and capacity requirements to ensure flawless delivery
	Report site performance to team and management on a regular basis
	Refine client e-commerce sites by introducing site improvements, complementary marketing services, and site changes to respond to cross channel marketing, seasonal product demand, and closer alignment with the target audience
	Create and manage the project schedule, and orchestrate status and issues reporting with client and Novator teams throughout the complete project lifecycle
	Build and maintain client relationships, managing expectations and ensuring satisfaction
	Conduct post-project analyses to determine project successes and learn lessons from past mistakes
	Manage deliverables for multiple clients as stated in all contract and SLA documents
	Ensure accurate estimation of work through thorough tracking of estimates versus delivery actual times
	Ensure team members record accurate time, both billable and non-billable hours

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Qualified candidates may forward their resume to: careers@novator.com
PLEASE INDICATE JOB TITLE IN SUBJECT AREA.

We would like to thank all candidates for applying, however only those
selected for an interview will be contacted.

No agencies please
No phone calls please